Billing Analyst 3 (Remote Opportunity)
Patient Finance | Full time | Charlottesville, VA
This position analyzes accounts receivable and takes appropriate action to resolve coding and global denials.

  • Posts denials/rejects into EPIC billing system.
  • Works complex denials with a high degree of accuracy and timeliness. Responds to inquiries from patients, clinical departments, and third parties by way of telephone, written correspondence and personal contacts.
  • Adds/corrects registration, insurance, and demographic data in the EPIC billing system to ensure accurate records.
  • Analyzes and prepares applicable adjustments to physicians' fees in compliance with established guidelines.
  • Processes adjustments as requested by the Departments and/or Supervisors.
  • Obtains necessary information and records for researching and resolving accounts.
  • Sends requests to resolve misapplied payments and credit balances.
  • Participates in special meetings and projects as required.
  • Follows up with third party carriers to resolve issues and obtain payment by coordinating resolution to rejected, denied, and outstanding claims to ensure timely collections.
  • Analyzes accounts that are not resolved within the time specified by the contract using their knowledge of coding and utilizing various tools of CPT and ICD-10 to determine causes of unresolved issues. Selects the most efficient and effective follow up strategy to resolve the accounts to obtain reimbursement.
  • Must be aware of carrier policies and guidelines.
  • Works directly with departments and carriers on denial resolution.
  • Participates in on-going training to maintain coding certification through AAPC.
  • Other duties as identified by Unit Coordinator, Supervisor and/or Manager.



  • High School Diploma or GED


  • Two years relevant office experience, one year of related experience in coding preferred.
  • Experience in insurance field preferred.
  • Experience utilizing EPIC or other medical billing system required.


  • CPC required or two years of insurance follow-up experience.


  • Knowledge of and experience utilizing a personal computer.
  • Word processing and database skills required.
  • 10-key calculator experience preferred.


This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

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Tina Rosson
Tina Rosson
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About University of Virginia Physicians Group (UPG)

Since 1979, UPG has been operating independently in support of UVA Health and UVA School of Medicine. We are an administratively supported group practice that operates as a collaborative UVA Health entity committed to supporting UVA Health physicians and providers at UVA Medical Center while improving the lives of patients with outstanding healthcare in a growing number of Clinical Practice Group (CPG) locations throughout Charlottesville and the Commonwealth of Virginia.

About UPG
Working Here

Working Here

At UPG, you will be part of the expert team of health professionals who deliver world-class care within UVA Health. At UPG, our clinical and administrative teams are dedicated to delivering the best academic care directly to the people of Virginia. We are widely acclaimed for our services, research and quality of care that we deliver in stand-alone primary and specialty care centers and in UVA Health’s nationally acclaimed medical centers.

Quality Of Life

Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.