Medical Office Assistant, Senior (UVA Dermatology Waynesboro)
Health Services Administrative | Full time | Waynesboro, VA
The incumbent is responsible for providing general administrative support in the Multi- Specialty Clinic.

  • Independently schedules and registers patients, takes payments and provides receipts. This includes performing any pre-certifications, as well as confirmation that referrals have been obtained for the patient's visit.
  • Checks in patients upon their arrival and assures patient information is correct and current including address, telephone number, PCP and referring physician.
  • Request any clinical notes, test and pertinent information pertaining to the referred visit within 24-48 hours. Guidelines vary depending on the specialty.
  • Responsible for preparing patients chart prior to visit. This includes any pertinent notes and/or lab results and could vary depending on specialty.
  • Receives and distributes all correspondence, as well as as back up to other staff positions as required.
  • Answers telephones, screens calls, confirms appointments, maintains appointment schedule following office scheduling procedures. Refers callers to appropriate individuals, and gives routine information in accordance with established procedures.
  • Administers patient "no shows" and "cancellations "according to office policy; calls to reschedule as appropriate. May follow up with letter to patients for those unable to contact.
  • Maintains cash receipts by totaling receipts, comparing to cash on hand, completing necessary paperwork, resolving problems on the balance sheet.
  • Assists patients with insurance forms, which includes making sure all necessary information is provided, and contacting insurance company or patient as necessary.
  • Obtains appropriate paperwork such as HIPAA forms, LTS card signature, medication list, encounter forms, including various forms as requested by specialty.
  • Checks out patients at their departure and assures accuracy and completeness of co-pays, charges and insurance information. This includes scheduling future diagnostic appointments as needed.
  • Performs other tasks as assigned by Office Manager.

MINIMUM REQUIREMENTS

Education:
High School Diploma or GED
Experience:
Two years of relevant experience required.
Licensure:
None
Skills:
Basic knowledge of and experience utilizing a personal computer.
Basic word processing skills required.
Must have ability to learn and use telephone, facsimile and copy machine systems.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.


COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

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Tina Rosson
Tina Rosson
Recruiter
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About University of Virginia Physicians Group (UPG)

Since 1979, UPG has been operating independently in support of UVA Health and UVA School of Medicine. We are an administratively supported group practice that operates as a collaborative UVA Health entity committed to supporting UVA Health physicians and providers at UVA Medical Center while improving the lives of patients with outstanding healthcare in a growing number of Clinical Practice Group (CPG) locations throughout Charlottesville and the Commonwealth of Virginia.

About UPG
Working Here

Working Here

At UPG, you will be part of the expert team of health professionals who deliver world-class care within UVA Health. At UPG, our clinical and administrative teams are dedicated to delivering the best academic care directly to the people of Virginia. We are widely acclaimed for our services, research and quality of care that we deliver in stand-alone primary and specialty care centers and in UVA Health’s nationally acclaimed medical centers.

Quality Of Life

Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.